Updated October 29, 2009
Raineri Jewelers will occasionally update its policies to reflect company and customer feedback. We encourage you to periodically review this page to remain informed of our latest policy information. If you have questions or concerns about our policies or policy changes, please contact the Raineri Jewelers customer service department (contact us) or call (888) 718-7686.
Raineri Jewelers is proud to offer free shipping on all purchases.
| Order Amount | Shipping Method | Cost |
| Under $1,000 | UPS Ground | Free |
| $1,000 - $5,000 | UPS 2nd Day | Free |
| Over $5,000 | UPS Next Day | Free |
We understand how critical timing can be when it comes to proposals, weddings and gift-giving, which is why we offer expedited shipping for a minimal fee.
| Items Under $1,000 | |
| Upgrade to UPS 2nd Day | + $15.00 |
| Upgrade to UPS Next Day | + $25.00 |
| Items from $1,000 - $5,000 | |
| Upgrade to UPS Next Day | + $15.00 |
All of our orders are shipped fully insured and require a signature at the time of delivery.
You will receive one or more tracking numbers on the confirmation e-mail we send you when your order is shipped. This tracking number can be used to check the status of your package at our shipping carriers' online stores:
UPS
Package tracking: www.ups.com/tracking/tracking.html
U.S. customer service: 1-800-PICK-UPS (1-800-742-5877), or customer.service@ups.com.
FedEx
Package tracking: www.fedex.com/us/tracking/
U.S. customer service: (800) GoFedEx or (800) 463-3339
USPS
Package tracking: www.framed.usps.com/cttgate/welcome.htm